Here at Flybikes we want you to be completely satisfied with your purchase. You've trusted us with your support so we want your purchase to be done with ease and confidence. If the product that you purchased is not the right item, defective or damaged, we accept returns for exchange or a refund within 30 days of the original purchase date. Providing the product is unused, including all the parts, in its original packaging and accompanied by a receipt.
If your refund doesn't arrive within 2 working days, please check with your bank or credit card company. There may be some processing time before a refund is posted. This is beyond our control and the timing varies depending on your bank or card issuer. If after doing this still you have not received your refund yet, please contact us at [email protected].
To return your product, you should mail your product to:
Rúa da Madanela, nave 3C
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping on the original order will be deducted from your refund.